Experience

Field Service Technician

Installed and commissioned digital electronic bulletin boards in apartment complexes throughout the Puget Sound region
Mounted displays in windows and common areas, ensuring secure installation and proper visibility
Configured on-site hardware including TVs, media players, and networking equipment
Set up and troubleshot network connectivity using Ethernet, Wi-Fi, and cellular solutions
Diagnosed and resolved hardware, software, and connectivity issues in the field
Coordinated with property managers and building staff to schedule installations and maintenance
Verified correct display of dynamic content including advertisements, transit info, weather, and local events
Performed maintenance, repairs, and replacements to ensure long-term reliability of deployed systems
Documented installations, configurations, and service actions for internal tracking
Represented the company professionally on-site, serving as the primary technical point of contact

Assumed ownership of Victoria’s Bridal Couture after the passing of founder Victoria Glenn in 2023.
Manage daily business operations, including accounting, management, and data entry tasks.
Proficient in QuickBooks Online for financial management, ensuring accurate tracking of expenses and revenue.
Oversee and maintain the shop’s website, hosted on self-administered servers, ensuring uptime and functionality.
Utilize IT skills to troubleshoot and optimize server performance, ensuring a smooth online experience for customers.
Designed and developed the business’s logos and signage to align with the brand’s identity and enhance its presence.
Implemented and managed IT systems for efficient data storage, security, and communication within the business.
Delegate sewing and tailoring responsibilities to a skilled team, ensuring the timely and high-quality completion of projects.

Reason for leaving: Sold Business

Operated and maintained automated machinery equipped with Fanuc robotics systems at Royell.
Troubleshot CNC programs and g-code to ensure smooth and accurate operations.
Replaced tools and adjusted fixtures with a high degree of precision.
Managed four Robodrill machines for one year, refining skills in precision machining.
Acquired six months of hands-on experience operating Matsura MX330 machines.
Applied knowledge of Geometric Dimensioning and Tolerancing (GD&T) in machining processes.
Showcased versatility and adaptability in a dynamic manufacturing environment.

Reason for leaving: Layoff

Supervised CNC machine production operations, ensuring precision in machining processes.
Monitored the quality of finished machined components to meet exact specifications.
Set up CNC machinery to optimize production workflows and minimize downtime.
Adjusted machine settings for improved efficiency and accuracy during operations.
Performed routine maintenance to maintain optimal performance and reduce equipment failures.
Troubleshot and resolved issues to ensure continuous and efficient production.

Reason for leaving: Layoff

Tested audio equipment for corporate environments, focusing on VOIP, conferencing, and presentation technologies.
Conducted functionality checks to ensure seamless integration and performance.
Documented bugs and technical issues, maintaining detailed records in Excel spreadsheets.
Organized and analyzed data to track patterns and prioritize problem resolution.
Employed diverse testing methodologies to evaluate system reliability and performance.
Developed innovative strategies to identify and address potential software vulnerabilities and failures.

Reason for leaving: Contract End